I just cannot start the game. On my Windows 7 Dell laptop w/Sandy Bridge, the games starts, and when it looks like it's going to run.. it closes on its own. Then, I get "Failed to start game app already running" error message. On Windows XP desktop, I just get "Failed to start game. unknown error".

I googled and tried many different remedies, and none of them are working.

Verifying integrity,
installing \Steam\steamapps\common\Pacific Skies\_CommonRedist\OpenAL or vcredist,
unchecking Enable steam community in-game option, etc.

Same thing goes for both Ace Patrol and Ace Patrol Pacific Skies.

There are many open discussions on steam communities for the same error. And 2K games seem to be aware of the error since September, but failed to provide the remedy. Although I like Borderlands, this is not very good customer service.

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Update: I have another desktop with i7 and discrete AMD graphics card. On this PC, both games ran without any problems. I am still disappointed by the fact it doesn't run on my laptop w/Intel graphics. This is a strategy game with less than 150MB in size from a reputable developer / publisher. I didn't have this kind of problem from many indie titles I own.

I just cannot start the game. On my Windows 7 Dell laptop w/Sandy Bridge, the games starts, and when it looks like it's going to run.. it closes on its own. Then, I get "Failed to start game app already running" error message. On Windows XP desktop, I just get "Failed to start game. unknown error". I googled and tried many different remedies, and none of them are working. Verifying integrity, installing \Steam\steamapps\common\Pacific Skies\_CommonRedist\OpenAL or vcredist, unchecking Enable steam community in-game option, etc. Same thing goes for both Ace Patrol and Ace Patrol Pacific Skies. There are many open discussions on steam communities for the same error. And 2K games seem to be aware of the error since September, but failed to provide the remedy. Although I like Borderlands, this is not very good customer service. -=-=-=-=-=-=-=-=-=-=-=-=- Update: I have another desktop with i7 and discrete AMD graphics card. On this PC, both games ran without any problems. I am still disappointed by the fact it doesn't run on my laptop w/Intel graphics. This is a strategy game with less than 150MB in size from a reputable developer / publisher. I didn't have this kind of problem from many indie titles I own.