Hi cyBorg,

Sorry to hear about the lost progress—that's definitely not the experience we want for players. While the game does feature autosaving, unexpected data loss can sometimes occur due to specific conditions, and we understand how frustrating that can be.

To investigate this further and help recover or prevent future issues, please reach out to our official support team. They can take a closer look and provide assistance based on your specific setup.

You can submit a support request here:
https://support.focus-entmt.com/hc/en-us/requests/new

When submitting your request, try to include your platform, game version, and any details you remember about when the progress was lost. This will help the team assist you more efficiently.

Thanks for reporting this, and we hope to get things sorted out for you as quickly as possible.

Regards,
Focus Entertainment Support