Pakalu Papito
Arjun Prakash Papito Kumar   Tamil Nadu, India
 
 
18/m/single/8inch:steamthumbsup:
India Number 1 Tech Support

how can u face ur problem if ur problem is ur face

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About Pakalu Papito
Professional Experience
Technical Support Specialist
ABC Tech Solutions, Bangalore
March 2020 – Present

Provided first-line support for hardware and software issues, resolving 90% of cases within the first contact.
Diagnosed and troubleshot issues related to operating systems, applications, and network connectivity.
Assisted in the implementation and maintenance of IT infrastructure, including servers, workstations, and networking equipment.
Developed and updated technical documentation and knowledge base articles to improve support efficiency.
Conducted training sessions for new hires and end-users on various software applications and IT policies.
Technical Support Associate
XYZ Infotech Pvt Ltd, Hyderabad
June 2017 – February 2020


Certifications
CompTIA A+ Certification
Issued: January 2018
CompTIA

Cisco Certified Network Associate (CCNA)
Issued: June 2019
Cisco

Microsoft Certified: Azure Fundamentals
Issued: October 2021
Microsoft


Key Skills
Technical Troubleshooting: Proficient in diagnosing and resolving hardware and software issues.
Customer Service: Strong ability to handle customer inquiries and provide effective solutions.
Network Configuration: Experience with network setup, configuration, and management.
Operating Systems: Knowledge of Windows, Linux, and macOS environments.
Remote Support Tools: Skilled in using remote desktop tools like TeamViewer, AnyDesk, and Microsoft Remote Desktop.
Documentation: Ability to create and maintain comprehensive technical documentation and user guides.
Communication: Excellent verbal and written communication skills for effective interaction with clients and team members.
Problem-Solving: Adept at identifying issues quickly and implementing appropriate solutions.

Education
Bachelor of Technology (B.Tech) in Computer Science
XYZ University, Hyderabad
Graduated: May 2017
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jitba883 10 月 8 日 上午 2:02 
very cute dog, must adopt
jitba883 10 月 8 日 上午 1:59 
nice dog
Pakalu Papito 8 月 24 日 下午 10:49 
show bob and varina
Pakalu Papito 8 月 24 日 下午 10:41 
+REP pro player handsome and helpful
Zukus 5 月 13 日 上午 10:04 
+rep good enemy
Anaath 4 月 30 日 上午 6:17 
Let's give 'em a game to remember.