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How to reduce crashing with DXGI_ERROR_DEVICE_HUNG

By Kairos

This error happens when your game sends bad instructions to your graphics card and makes it hang . Here's how to fix it with two steam launch options.

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Created by

Kairos
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Category: Modding or Configuration, Multiplayer, Walkthroughs

Languages: English

Posted

Updated

6 Dec, 2023 @ 9:25am

26 Dec, 2023 @ 5:47am

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Guide Index

Overview

How to reduce crashing in Ark Survival Ascended with DXGI_ERROR_DEVICE_HUNG

How to use steam launch options

What do these launch options do

Didn't work?

Comments

How to reduce crashing in Ark Survival Ascended with DXGI_ERROR_DEVICE_HUNG

EDIT: This does not fix Survival of the Fittest Crashes. Looking for fix for that. Multiplayer and Singleplayer still work with this method for RHI issues.

EDIT 2: If you're getting more crashes with the latest update, try ONLY using -norhithread in the properties. Remove -useallavailablecores.

Howdy folks! I hope this works for you! It's been incredibly frustrating, but this FINALLY worked for me (RTX4060)!

This error happens when your game sends bad instructions to your graphics card and makes it hang . Here's how to fix it with two steam launch options:

-norhithread

-useallavailablecores

How to use steam launch options

Right-click on Ark Survival Ascended in your Steam Library and select Properties.
On the General tab, click on Set Launch Options.
Enter the launch options,
-norhithread -useallavailablecores
Click OK and close the Properties window. Launch the game and see if it works.

What do these launch options do

-norhithread

This launch option turns off render thread, which is a feature that lets the game use multiple CPU cores for graphics. But this feature can also mess up your graphics card and cause the DXGI error. By turning it off, you can stop the game from sending bad commands to your graphics card and avoid the hang.

-useallavailablecores

This launch option makes the game use all your CPU cores for processing. This can make the game run faster and smoother, especially if you have a lot of cores. By using this launch option, you can make the game use your CPU better and not slow down your graphics card.

Didn't work?

That's all, folks. But they might not work for everyone, because the error can have different causes and solutions depending on your system. So you might also want to try other things, like updating your drivers, clearing your DirectX cache, and running the game as admin (all the annoying things the tech guys say which make you annoyed more than anything).

Here's a link to a wonderfully written optimization guide, which may help you too:

iambrd's Guide

Let me know if this helped you and any fixes that you have found with your crashes. I would love to make more guides that help others, so feedback is appreciated!

14 Comments

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Fhoxx 7 Feb @ 11:58am

This worked! Thank you so much, I was worried I would need to reinstall this game due to an error, AGAIN!

야 ! 그만하세 1 Feb, 2024 @ 7:57pm

Very useful

jupzup25 29 Jan, 2024 @ 10:39pm

For me the "-norhithread" works, befor tht i got crashes every 10 Minutes and now i played 2,5 Hozurs without Crasch! Lokking wht future brings.Thanks.

henryn0709 26 Jan, 2024 @ 11:52pm

YO DOES ANYONE KNOW HOW TO FIX CRASHING IN THE EARTH WITH THE PURPLE SHIELD SCREEN?

Kairos [author] 26 Dec, 2023 @ 5:44am

But in the meantime, look up how to disable Steam Cloud syncronization (sp? lol) and follow this:

1) Right click game -> properties -> Uncheck enable steam cloud sync -> then exit steam completely.

2) Then go to your saves folder (default is C:\Program Files (x86)\Steam\steamapps\common\Ark Survival Ascended\ShooterGame\Saved\SavedArksLocal)

3) Rename the corrupted save file by adding anything you like (for me TEST or CORRUPT in it would be fine - so you can keep it in case this plan doesn't work). On mine the file looks like TheIsland_WP.ark (WP just stands for World Partition, the new way the game engine works with the landscape compared to Ark Survival Evolved - if anyone wondered what that stood for :))

Kairos [author] 26 Dec, 2023 @ 5:43am

4) Restart Steam and launch the game. The proper save file should be auto downloaded.

5) Check if you can get into the game/map that was corrupted.

5.1) If it works, then you must RE-ENABLE the Steam Cloud sync, see above.

IF IT DOESN'T WORK it gets a bit more involved:

5.2) You will need to do the same process but for the remaining older cloud save files (TheIsland_WP_<date and time>.ark

Really hope this helps. I'll send this to you in a DM too but thought I'd put this here for others to try :)

Kairos [author] 26 Dec, 2023 @ 5:28am

Yay @marsh.g69!! I was excited too xD

Kairos [author] 26 Dec, 2023 @ 5:28am

@1976bsdbw sorry to hear! Blue crashes often corrupt save data but there are a few possible ways to fix it but it involves a bit of a workaround. Send me a DM and I'll help you through the steps (too much to type here) :)

marsh.g69 24 Dec, 2023 @ 12:26pm

This worked. Thanks so much

1976bsdbw 23 Dec, 2023 @ 4:36am

You have solution for save game corruption? I had a blue screen crash earlier while playing something about ntfs sys error page not found in non page area (something along those lines) and after restarting my pc I can't get back in to The Island save, yet I can get back into my mod map save, so that tell me that my save for The Island is corrupted somehow. This happened on a previous time too just can't remember the blue screen crash I had then but it was not the same. The hung crash (not sure if it is the same one) I get when I am pretty far into the game and then open an inventory and then the game crash on closing said inventory.

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