Recent reviews by Tom Winn

So despite the shady past of this IP, the game looks and plays pretty decent. But in order to have a chance of surviving the game needs some quality of life improvements and it needs them really fast.

Add a minimum level for talking in global chat. Make it level 12+ so you silence the bots. It's annoying to see all those gold sellers spamming the chat all the time.

Increase the minimum required level for being eligible to que for Dreamscale Ruins - Sundered Sanctuary. A level 28 with under 900 Gear Score will just ruin the run for everyone and the group wont pass the dps checks on the 1st boss. I am a 33 ranger, with pretty much nearly maxed skills and when there is a lvl 28 in group we just fail the dps checks. I have no ideea how you QA tested the game and figured out a group of lvl 28s with 823 gear score can do the dps checks on the 1st boss.

Add more features to the estate. Soul Pyre/Auction house are mandatory to have in the estate.

Increase the storage space. I get it that you want to sell inventory slots, but when the 7 day trial premium runs out and people lose 50 inventory slots many of them will quit just because the game is unplayable with the low amount of inventory slots you have given us.

Rethink the monetization tiers that you have in place for the game. Selling costumes on the market is a scummy Black Desert tactic and that is why you get accused of pay 2 win. Also the 1 week boosters are way too much.

These are just a few pointers from the top of my head. The game can succeed but you kinda rushed it and went way too greedy with the cash shop.