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Overwatch, trust factors, "patrols", videos, demos and reports have nothing to do with VAC bans.
VAC bans are permanent, non-negotiable, and cannot be removed by Steam Support. If a VAC ban is determined to have been issued incorrectly, it will automatically be removed (that's not your case).
VAC is automated software that bans for the detection of known cheats on either your account or an account linked to yours via mobile number or game library.
Can you tell me what program or software caused my VAC ban?
No. We do not disclose the cheats that were detected while connected to a VAC-secured server that resulted in a VAC ban. We have detailed records for each VAC ban, however, releasing this information would only benefit cheat developers.
VAC bans are delayed from the time of the detection to the time that the ban is actually applied. What you were doing when the ban was applied, is irrelevant.
Keep enjoying your VACation!
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