Скорошни рецензии на 魔王-费蒙特

致Steam客服团队：主题：请求特别考虑——关于《游戏名称]》因政策变更导致的退款申请尊敬的客服团队，我写信是希望能够获得您们的特别考虑,针对我于[具体购买日期]购买的《游戏名称)》申请退款。
To Steam Customer Service Team: Subject: Request Special Consideration -- Refund Request for Game Name due to Policy Change Dear Customer Service team, I am writing to ask for your special consideration to request a refund for the Game Name I purchased on [specific purchase date].
起初,我被游戏宣传中提到的灵活账户绑定政策所吸引,即玩家可以自由选择是否将Steam账户与PlayStation Network (PSN)账户关联。
At first, I was attracted by the game's promotional flexible account binding policy, which gives players the freedom to link their Steam account to their PlayStation Network (PSN) account.
基于这项说明,我欣然进行了购买。
Based on this explanation, I gladly made the purchase.
然而，近期游戏发行商突然宣布，游戏将强制要求所有用户绑定PSN账户方可进行游戏，这与我购买时所了解并接受的条款产生了重大变化。
However, recently the publisher suddenly announced that the game will require all users to have a PSN account in order to play the game, which is a major change from the terms I understood and accepted when I bought it.
作为一个尊重用户选择的平台,我相信Steam同样重视消费者的权益与购买时的预期相符。
As a platform that respects user choice, I believe Steam also values the rights of consumers in line with their expectations at the time of purchase.
尽管我了解到Steam的标准退款政策是购买后14天内且游戏时间不超过2小时,我的情况已超出这一范围,但我认为我的情况独特且值得特殊考虑。
Although I understand that Steam's standard refund policy is 14 days after purchase and no more than 2 hours of play, and my situation is beyond that, I believe my situation is unique and deserves special consideration.
此政策变更相当于改变了我们之间的服务协议基础,使我无法继续在Steam平台上无阻碍地享受这款游戏,违背了我最初的购买意愿。
This policy change amounts to a change in the basis of our service agreement, making it impossible for me to continue to enjoy the game on Steam without hindrance, contrary to my original purchase intention.
鉴于上述情况,我恳请Steam团队能够理解我的立场,并考虑提供一次性的退款服务作为对这一突发变更的合理应对。
In light of the above, I implore the Steam team to understand my position and consider offering a one-time refund service as a reasonable response to this sudden change.
我依然坚信Steam致力于保障消费者的权益,并期待您们能够在这个问题上展现出一贯的用户支持精神。
I continue to strongly believe that Steam is committed to protecting the rights of consumers and look forward to your consistent user support on this issue.
为便于处理,我附上必要的购买信息：游戏名称：[游戏名称]购买日期：[具体日期]游玩时间：已超过2小时，但因政策变更无法继续游戏交易ID：交易ID，如果有]我衷心希望我们能找到一个满意的解决方案，并感谢您花时间审阅我的请求。
For ease of processing, I enclose the necessary purchase information: Game name: [Game name] Purchase date: [Specific date] Play time: more than 2 hours, but unable to continue due to policy change Transaction ID: Transaction ID, if available] I sincerely hope that we can find a satisfactory solution and thank you for taking the time to review my request.
期待您的积极回复。
Looking forward to your positive reply.

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