Hello there! My apologies for the difficulties you have been having with connecting to Steep. I know this can be very frustrating to deal with, but I would like to provide some solutions to help remedy this so you can get back to playing the game! Firstly I would check to see if clearing the Ubisoft Connect cache[www.ubisoft.com] may help with the error receiving. After restarting the client and Steep, if you continue to run into the same scenario, try reinstalling the Ubisoft Connect client[ubi.li] to ensure that you have the latest version installed. If the issue continues, I advise following our guide here[ubi.li] to rule out any meddling that could be the cause of this error. Please note these steps are not saying there is an Internet issue on your side but is to help ensure that the Steep Services and your Internet Services are communicating correctly. After exhausting all steps I have shared with you, nothing has helped in the message you have seen in Steep, don't hesitate to get in touch with us on this site[ubi.li] to continue to review this with you. Thank you!